Shipping policy
1. Shipping Policy
Thank you for choosing The Screen Free! Our aim is to ensure a smooth and reliable shipping experience for you. We aim to ship orders promptly after confirmation and ensure safe delivery of our products. Here’s what you need to know about how we plan to get your order to you efficiently and promptly.
2. Processing Time
Orders are typically processed and dispatched within 2 business days of order placement. We are operational from Monday to Saturday, excluding public holidays. Orders received on Sundays or on holidays will be shipped on the subsequent Monday or the next business day.
Estimated shipping timelines and charges will be shared at checkout or after order confirmation and may vary based on your location and logistics partner.
3. Delivery Time
Standard delivery time is 2-5 business days.
Please note: Certain regions may experience delivery times longer than our standard duration.
Our trusted courier partners
Bluedart – https://bluedart.com/tracking
Delhivery - https://www.delhivery.com/tracking
Xpressbees - https://www.xpressbees.com/shipment/tracking
Ekart - http://www.ekartlogistics.com/
4. Shipping Delays
However, delays due to external factors such as public holidays, adverse weather conditions, strikes, riots, or political disruptions may occasionally occur and can impact the shipping timeline. In such cases, we appreciate your understanding and patience.
5. Communication of Delays
In the event of any significant delays, we will make sure to promptly communicate the situation to you. Updates will be provided via Email or WhatsApp on the contact information provided during the order placement.
6. Tracking Information
Once your order is shipped, we will share the tracking information, allowing you to monitor the progress of your shipment.
Open delivery is not permitted. Please cooperate with the delivery personnel.
As of now, we do not offer Cash on Delivery as a mode of payment..
Contact Information
For any shipping-related queries, please feel free to contact our customer support at +91 82698 22305 (WhatsApp / Call) or send an email at thescreenfree@gmail.com
